Terms of service

Last updated: October 11, 2026

This Terms of Service and End User License Agreement (the "Agreement") is between you and Glance.LLC ("we," "us," or "our"). It governs your use of the Glance application for Mac and Windows and the online service that powers it (together, "Glance" or the "Software").

By downloading, installing, or using Glance, you agree to this Agreement. If you do not agree, do not install or use Glance.

If you are under 18, a parent or guardian must review and accept this Agreement on your behalf, and they are responsible for your use of Glance.

1. License grant

Subject to your compliance with this Agreement and your payment of the applicable subscription fees, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use Glance on Mac or Windows computers that you own or control, for your own personal, educational, or internal business use.

Your subscription is for you alone. You may not share your account or sign-in with other people.

Glance is licensed to you, not sold. We (and our licensors) keep all right, title, and interest in and to the Software, including all intellectual property rights in it.

2. Restrictions

You agree not to:

  • copy, modify, or create derivative works of Glance, except as this Agreement expressly allows;
  • reverse-engineer, decompile, or disassemble Glance, except to the extent applicable law expressly permits despite this restriction;
  • rent, lease, lend, sell, redistribute, or sublicense Glance, or share your account;
  • bypass or interfere with Glance's sign-in, usage limits, or security features, or access our servers other than through the Glance app;
  • remove or alter any proprietary notices on Glance;
  • use Glance to create or share content that is illegal, harmful, harassing, or infringes anyone else's rights; or
  • use Glance in any way that violates applicable law or the terms of our service providers.

3. Your account and subscription

Account. Glance requires an account, created and managed through our Shopify store. You are responsible for keeping your account secure and for all activity under it.

Subscription and automatic renewal. Glance is sold as a subscription. Your subscription renews automatically at the end of each billing period, and your payment method will be charged the then-current price, until you cancel. The price, billing period, and usage limits of each plan are shown at checkout.

Cancellation. You can cancel at any time through Manage account… in Glance's settings or through your account on our website. Cancellation takes effect at the end of your current billing period. You keep access until then, and you will not be charged again.

Usage limits. Each plan includes a fair-use limit on AI usage, measured daily, weekly, and monthly. If you reach a limit, Glance may stop answering until the limit resets or you upgrade your plan.

Price changes. We may change subscription prices. We will notify you in advance, and the new price applies from your next billing period after the notice. If you do not agree to a price change, you may cancel before it takes effect.

4. Refunds

Subscription fees are generally non-refundable, and we do not give refunds or credits for partial billing periods or unused time. However:

  • First-purchase guarantee: If Glance doesn't work on your computer, email support@glanceapp.app within 7 days of your first payment and we will refund that payment.
  • Where the law requires a refund, we will provide one.

Refunds are issued to your original payment method through Shopify.

5. Third-party services

Glance relies on third-party services to work:

We do not control these services and are not responsible for their availability, changes, or content. If a provider changes or discontinues its service, we may need to change Glance's features.

6. Your content and privacy

Your content. "Your content" means your questions, the screen content Glance captures when you ask it something, documents you import into Glance, and Glance's answers to you. You keep all rights you have in your content. You give us only the limited permission needed to process your content in order to provide Glance to you. We do not store your questions, screen captures, or answers on our servers, and we do not use them to train AI models.

Screen capture. Glance captures your screen only when you invoke it, and, on a Mac, only if you have granted macOS Screen Recording permission. You are responsible for what is on your screen when you use Glance. Use Glance's excluded-apps setting for apps whose contents should never be captured, and do not use Glance to capture information you are not allowed to share.

Privacy Policy. Our Privacy Policy explains how we collect and use personal information. It is part of this Agreement.

7. Academic and professional integrity

Glance is a study, homework, and general-assistance tool. You are solely responsible for using it in a way that complies with the academic integrity, honor-code, and testing policies of your school, employer, or any testing organization. Glance must not be used to violate the rules of any exam, assignment, or assessment, including during a proctored or timed test. We take no responsibility for consequences that result from using Glance in violation of such rules.

8. AI-generated answers

Glance's answers are generated by artificial intelligence and may be incomplete, outdated, or incorrect, even when they sound confident. Glance is not a substitute for your own judgment, a teacher's or professor's guidance, or professional advice (including medical, legal, or financial advice). Check anything important before you rely on it.

9. Updates

We may release updates to Glance that fix bugs, add or change features, or remove features. Some updates may be required to keep using the service. Older versions may stop working with our servers.

10. No warranty

GLANCE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT GLANCE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ITS ANSWERS WILL BE CORRECT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, GRADES, PROFITS, OR OPPORTUNITIES, ARISING FROM YOUR USE OF GLANCE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THIS AGREEMENT OR GLANCE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR GLANCE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, the exclusions and limitations above apply only to the extent the law permits.

12. Termination

You may stop using Glance and cancel your subscription at any time.

We may suspend or terminate your access if you violate this Agreement, misuse the service, or fail to pay. This license also ends automatically if you violate this Agreement. When it ends, you must stop using Glance and delete all copies of it. Sections 2, 6, 7, 8, 10, 11, 14, and 15 survive termination.

13. Changes to this Agreement

We may update this Agreement from time to time. We will change the "Last updated" date above. For material changes, we will notify you by email, in the app, or on our website before they take effect. If you keep using Glance after changes take effect, you accept the updated Agreement. If you do not agree, cancel your subscription and stop using Glance.

14. Governing law and disputes

This Agreement is governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws principles. Any dispute arising from this Agreement or Glance will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you and we consent to their jurisdiction. Nothing in this section takes away any rights you have under the consumer protection laws of the place where you live.

Before filing any claim, please contact us at support@glanceapp.app so we can try to resolve the issue informally.

15. General

  • Entire agreement. This Agreement and our Privacy Policy are the entire agreement between you and us about Glance.
  • Severability. If any part of this Agreement is found unenforceable, the rest stays in effect.
  • No waiver. Our failure to enforce any part of this Agreement is not a waiver of our right to enforce it later.
  • Assignment. You may not transfer this Agreement. We may transfer it in connection with a merger, acquisition, or sale of assets.
  • Export. You agree to comply with all applicable export and sanctions laws when using Glance.

16. Contact

Questions about this Agreement:

Glance.LLC
support@glanceapp.app